About Me
I am a recent Graduate from USC Bovard College and I'm currently working as a Program Specialist for Alameda County Healthcare Agency. I have experience working in several industries including , education, technology and public (nonprofit/government) sectors. In these roles and during my educational journey I have mastered the skills of program management, agile project management, leadership, problem solving, and communication. On my own I have spent time building my skillset in product management, UX Design, and the cloud. I have worked for large organizations, small organizations, startups and with people from many different backgrounds. I have a passion for education, growth and development, and hope to see a future with a more diverse workforce, especially in the STEM fields. I would love the opportunity to work as a Product Manager, UX Designer, or Project/Program Manager in the Tech or EdTech industries.
Work experience
08/2023 to Present
Program Specialist
Alameda County Health Services Agency - Oakland, CA
04/2022 to 03/2023
Project Coordinator II
Meta via Infotech Sourcing - Remote US
Coordinated weekly Q+A interview sessions for Product Management and Software Engineering roles
Created project documentation templates, process improvement procedures, and program/project management strategies that
were used across operations
Managed the change champion program with over 150 tech recruiters in 3 regions participating in internal product testing
and research activities and created a participation tracking and recognition system.
Managed documentation for Feature Request tool process improvement project which impacted 3400 employees
07/2021 to Present
Recruiting Operations Specialist
Google via Adecco - Remote US
Improve candidate pipeline by acting as a secondary screening agent to weed out under-qualified candidates, saving recruiters time and allowing them to focus their efforts on finding best quality candidates
Help to ensure data accuracy and integrity in the ATS including pipeline stage, offer status, and candidate information
Support 16 recruiters and 10+ hiring managers by creating job postings, screening and routing resumes, completing interview scheduling requests and preparing offer packets
Optimize recruiters’ workflow by creating a website and go/link enabling them to submit tickets more efficiently, and increasing my incoming tickets by 20%
03/2020 to 07/2021
Program Manager
Silicon Valley Education Foundation – San Jose, CA/Remote
Managed the contracts and partnerships of summer programming in 5 school districts across the northern California regions which included 65 classes and over 1100 diverse students totaling $1M in revenue
Monitored program performance by way of student assessment and survey metrics and shared reports with stakeholder via Tableau
Collaborated with cross-functional teams, Development, IT and HR, to coordinate a process for sourcing and placing over 250 STEM volunteers in summer classes
Lead the implementation of a project management tool, Asana, into our team structure for better project and program organization
Planned and implemented staff development and in-service training programs to enhance knowledge and skills for 350 teachers and support staff
Recruited and screened over 100 current college students/recent graduates for peer support roles and managed the on-boarding and hiring process
06/2019 to 02/2020
Office Manager – Human Resources and Facilities
Centrify Corporation – Santa Clara, Ca
Managed accounts payable records for 30 different vendors to ensure accounts were up to date.
Supervised the work of janitorial staff to ensure adherence to quality standards
Organized and marketed wellness events like fitness classes, massage days, and on site car washes to increase retention rates and employee satisfaction
Managed office and cubicle setups, and furniture installations for 150 employees
Created budgets for HR wellness program that includes snacks, drinks, and special events for employees
Performed HR related duties and maintained HR forms: I-9, W-4 forms, new employee hire packages, benefits, exit interviews
08/2018 to 06/2019
Site Coordinator
Reading Partners – San Jose, CA
Managed and on-boarded over 100 community Volunteer tutors and 66 students, working towards improved literacy, using common core aligned curriculum
Strengthened students understanding in phonics, vocabulary and more, resulting in 72% of students reaching their growth goals by end of year
Managed the day-to-day operations at the site
Coached tutors to provide excellent one-on-one support for their students, enabling the tutors to provide at least 12 sessions to their students
Developed, updated and organized sales force databases to record student and tutor data.
Analyzed that data and modified general education curriculum for special-needs students based on various instructional techniques and technologies
Education
05/2021
University of Southern California – Los Angeles, CA
Master of Science: Project Management
04/2017
University of Redlands – Redlands, CA
Bachelor of Arts: International Relations
Certifications and Trainings
06/2022
Generation USA
Jr. Cloud Practitioner
02/2022
Coursera
Google: UX Design
09/2021
Udacity
Nanodegree: Product Management
06/2021
Coursera
Google: Data Analytics